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Frequently Asked Questions


Table of Contents 

  1. How do I add the new automatic order link to my desktop?
  2. Where can I find your mailing address?
  3. Why didn't the sun come up?
  4. Who is the nearest certified signer in my neighborhood?
  5. What is the cost of your service ?
  6. When is my order scheduled?
  7. How soon will I hear back from a Mydocsigner rep?

How do I add the new MyDocSigner.com automatic order link to my desktop?

[Great Question.  And the answer is so very simple.

1. Open the online order form page.

2.  "Right Click" anywhere on the page.

3.  Select "Create Shortcut" from the menu.  DONE.

You will now see an Icon on your desktop that will link you directly to the "Online Order Processing" page at MyDocSigner.com ]

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Where can I find your mailing address?

[See our "Contact Us" page for all contact information.]

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Why didn't the sun come up?

[It did.  Move closer to the window.  (Just kidding!)]

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Who is the nearest certified signer in my area?

[For security reasons we do not divulge the names of our certified signers.  All inquiries regarding signers should be directed to your Mydocsigner representative.  Appropriate requests for direct contact with Mydocsigner employees will be addresses on an individual basis.]

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What is the cost of your services?

[For the latest pricing schedules please contact your MyDocSigner representative.]

 

When is my order scheduled?

[If your asking that question we have obviously failed to meet your standards for client/signer communication.  If we have not clearly explained to you when your borrower can expect to meet with our signer contact your sales rep via Email.  Our systems send a text messages to our sales reps via Cell Phone so they don't miss your important calls.  He or she can be contacted by Email using the reps first name and last initial followed by "@mydocsigner.com" (for example robint@mydocsigner.com.  Or, contact customer service at 949-305-3501 for a schedule update and our most sincere apologies.]

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